Setting Chronicall Timezone

Chronicall is logging calls from a different time zone then it should. Is there a way to fix this?

Solution 1

Adjust the OS Timezone

Check the time zone of the server and adjust it to the correct time zone. On Linux servers, you can run the following commands:

date

hwclock

These commands check the software and hardware clocks of the Linux server.

If these are both correct, but Chronicall is still showing the wrong time, move onto Solution 2 or 3 depending on the version

Solution 2

Adjust Chronicall Timezone

  1. Navigate to Admin (System) > System Settings > Advanced Settings
  2. Find the "Server Timezone" option and click on the ellipsis
  3. Select the timezone you wish Chronicall to use
  4. Click "OK" and then click "Save"
  5. Relaunch Chronicall Desktop to see changes in Cradle to Grave