Setting Chronicall Timezone
Chronicall is logging calls from a different time zone then it should. Is there a way to fix this?
Solution 1
Adjust the OS Timezone
Check the time zone of the server and adjust it to the correct time zone. On Linux servers, you can run the following commands:
date
hwclock
These commands check the software and hardware clocks of the Linux server.
If these are both correct, but Chronicall is still showing the wrong time, move onto Solution 2 or 3 depending on the version
Solution 2
Adjust Chronicall Timezone
- Navigate to Admin (System) > System Settings > Advanced Settings
- Find the "Server Timezone" option and click on the ellipsis
- Select the timezone you wish Chronicall to use
- Click "OK" and then click "Save"
- Relaunch Chronicall Desktop to see changes in Cradle to Grave