Create a Service User

Within Chronicall, create a new Service User. This will provide us with an authentication key.

• Create a new user in User Management > User Accounts.
• Click the User drop-down menu and select .
• Enter a name in the Name field and select the "Service User" option at the bottom.
• Save your changes.

Once completed, you will find the authentication key within API Enablement > Service Users.

Download Postman

Download and install the Postman application at the Postman Site.

Configure a Query

Launch Postman.

Create a new Request.

• We'll name the Request "API Demonstration".
• You may also need to create a "Collection." We'll call ours "Sample Collection".

Now that we have a request, we will first update the URL query.

• Change the API type to "POST".
• Replace the request URL with http://localhost:9080/rest/api/v1/agents/{Your AgentId}/click-to-dial

Next we'll configure the Authorization.

• Within Postman, click the Authorization tab.
• Set the Type to Bearer Token.
• Copy the Service User Authentication Key, which is found in API Enablement > Service Users, and paste it here.

Next we'll configure the Header.

• Within Postman, click the Headers tab.
• Add "Content-Type" in the Key field.
• Add "application/json" in the Value field.

Lastly, we'll configure the Body.

• Within Postman, click the Body field.
• Among the options listed below, select raw.
• Follow the example request body and put that in the field below.

Example Request Body:

{
  "externalPrefix" : "9",
  "numberToDial" : "8017132800"
}

We are now ready to submit our query. Click on Send within Postman. Upon success you will see the resulting 204 response below in the Response field.

For incorrect queries: