This column displays the Call ID for each call. A Call ID is an ID number that corresponds to the calls within the Chronicall database.
This column shows whether the given call was an inbound, outbound, or internal call.
This column shows the phone number associated with whoever initiated the call.
- For outbound and internal calls, this shows the extension of the calling agent.
- For inbound calls, this shows the phone number (provided by the service provider) that is associated with whoever called in
This column shows the name of the city and state/province/country from which the external party is calling or receiving the call.
This column shows a check mark if the given call was answered; shows blank if the call was not answered.
This column shows the total duration of all talking events in the given call.
This column shows the date and time that the given call started. (Format: 21 Apr 2011 17:13:37)
Updated over 1 year ago