Best Practices

This section provides suggested best practices that you can incorporate into your Chronicall experience.

This section provides Chronicall best practices that you can incorporate into your software experience. These best practices are merely suggestions. Some best practices may not be the best fit for you, but proved beneficial for enough people that they are definitely worth mentioning and looking through.

And as a bonus, here a a couple of suggested tips from our Chronicall professionals.

Pro Tips from Our Support Team

  • Don't use simultaneous Ringing Groups
  • Hunt Groups in IP Office should be using "Assign Call On Agent Alert"
  • Always have a scheduled backup in place
  • Server images (backups) are your friend