Clean Wipe - Full Uninstall of Chronicall Desktop / Agent Dashboard

App Fails to Launch After Installation

I've run the installer, but it won't bring up the configuration page.

This is commonly the result of running the Apps & Features uninstall and the system not removing specific files.

After selecting Uninstall from Apps & Features for Chronicall Desktop, check the following locations to see if any Chronicall Desktop files remain:
- C:\Users\[User that downloaded the Desktop function]
  - Is there still a .chronicall folder? If so, delete this folder.
- C:\Users\[User that downloaded the Desktop function]\AppData\Local
  - Is there a Chronicall Desktop folder there? If so, delete this folder.
Try running the install function one final time afterward. If it still fails, reach out to us.

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Note
It's possible your local firewall or antivirus is blocking the install as well if it fails again. We recommend disabling your antivirus and trying again.