Local Number Inbound Summary

The Local Number Inbound Summary report is a Summary report. This means that each local number selected will be displayed on its own individual line next to its specific statistics for the given report.

This report lists each of the local numbers that were dialed by external parties to reach your phone system, along with general information about each one, such as the number of calls that were answered or abandoned and the average call duration.

These local numbers can include main line numbers or direct agent numbers.

Note: Entering no number criteria will match all local numbers.