Configuring a Service User

This article provides a definition for a service user and also provides instructions on how to configure a service user.

A Service User is a Chronicall user account for use with API integrations. Each service user has an authentication key that can be used to make API requests.

To configure a service user, follow these steps:

  1. Navigate to the Chronicall mainpage.
  2. Select the User Management section on the left hand sidebar.
  3. Select “User Accounts.”
  4. Select the Service User option, give it a name, and save.
  5. The service user should now show up in the Service Users List in the API Enablement Dialog, which can be accessed by going to API Enablement > Service Users.
  1. From here, you can access the service user authentication key.