Avaya IP Office - Server Requirements

This provides information for all Chronicall / Avaya Call Reporting server requirements, as of 4.0, for an Avaya IP Office PBX.

Chronicall Specs

Avaya IP Office Supported Versions
10.0 or higher

IP Office Connection
Release 10.0 and above DevLink3

Virtual Machine Support

Avaya Licenses
IP Office 10.0+

User Computer Requirements (Web Interface)
Chrome, Firefox, Safari, Edge, or Opera
1280 x 720 or higher screen resolution

User Computer Requirements (Chronicall Desktop)
Windows 7+ (64 bit)
Max OS X 10.7.3+ (Intel-based)

Chronicall Server Requirements

The following metrics and specifications assume the server is dedicated to hosting Chronicall and that no other resource-intensive software is running. Virus and security scanning software should be configured to not actively scan the Chroniall database, otherwise disk IOPS requirements will be higher than what is listed.

657 654 661

Additional Database Storage


Recording Library Server Requirements

643 645

Maximum Recording Port Capacity


Other Installation and Service Information

Installation Format
downloadable setup file

Installation Location
Chronicall cannot be installed on the same PC/server as IP Office Server Edition or the Application Server. Recording Library and Chronicall can be installed on the same PC/server as long as the combined resource usage does not exceed the server resource limits.

Listening Network Ports
80, 443, 8443, 9443, (SSL nginx proxy)


Web Server
Apache Tomcat

User Interface
Web Interface and Chronicall Desktop Application

Chronicall OVA
Username: administrator
Password: ximapass1!