Cisco Server Requirements

This provides information for all Cisco server requirements.

Format

Downloadable setup file


Listening Network Ports

80, 443, 8443, 9443 (SSL nginx proxy)


Database

BlueDB


Web Server

Apache Tomcat


User Interface

Web Interface and Chronicall Desktop Application


Server Requirements

  • Windows 10 or higher, Windows Server 2016 and higher, 32/64 bit Linux
  • 250 GB Hard Drive (Minimum)
  • 4 GB RAM (Minimum, see below for recommended RAM based on call volume.)
  • Quad Core CPU

RAM Requirements

  • Increase Memory by 2 GB for every 10,000 Calls a Day

Example: 10,000 Calls a Day = 6GB of RAM

  • 20,000 Calls a Day = 8GB of RAM
  • 30,000 Calls a Day = 10GB of RAM
  • 50,000 Calls a Day = 14GB of RAM

Cisco Call Manager

Release 7, 8, 9, 10, 11, 12, and 6k


Cisco Call Manager Connection

CDR


Unity Monitoring

Monitor Output


Virtual Machine Support

Yes


User Computer Requirements (Web Interface)

  • Any computer with a modern browser
  • 1280 x 720 or higher screen resolution

User Computer Requirements (ACR Desktop)

  • Windows 7+ (64 bit)
  • Mac OS X 10.7.3+ (Intel-based)

Server Requirements for Linux

The following metrics and specifications assume the server is dedicated to hosting Chronicall and that no other resource-intensive software is running. Virus and security scanning software should be configured to not actively scan the Chronicall database; otherwise disk IOPS requirements will be higher than what is listed.

Baseline Server Requirements

System Type

Architecture

CPU Speed

Network Requirements

Server Linux* (CentOS 7+ or Ubuntu 14+)

64-bit

2+ GHz

reliable, low-latency

*Other Linux distributions may work, but Chronicall/ACR is only validated on CentOS and Ubuntu.

Storing Required CDR Fields Only

Reporting Users

1-250

251-1000

1001-2000

2001-3000

3001-4000

4001-5000

5001-6000

6001-7000

System Specs

Physical Server RAM (GB)

2

3

4

5

6

7

9

11

Configured Java Heap Max Size (GB)

0.5

1

1.5

2

2.5

3

4

5

Total CPU Cores

1

2

2

3

4

4

6

8

Disk Size (GB)** [can last for about three years]

3.5

8.75

16.25

27.5

41.25

57.5

76.25

95

Disk IOPS Write

68.75

77.5

87.5

125

175

212.5

250

375

Disk IOPS Read

1.25

50

57.5

65

87.5

125

187.5

250

Total Minimum IOPS

70

127.5

145

190

262.5

337.5

437.5

625

Disk IOPS Write Burst***

75

85

100

140

195

238

288

425

Disk IOPS Read Burst***

375

625

1,125

1,625

2,125

2,625

3,125

3,625

Total Recommended IOPS (to support burst operations without degradation of performance)

450

710

1,225

1,765

2,320

2,863

3,413

4,050

*The listed disk size is a starting point only. Over time more disk space will be needed. Please see "Additional Database Storage."
**Burst IOPS refers to the total disk operations required when using disk-intensive functionality (e.g., running reports and loading Realtime wallboards).

Storing All CDR Fields

Reporting Users

1-250

251-1000

1001-2000

2001-3000

3001-4000

4001-5000

5001-6000

6001-7000

System Specs

Physical Server RAM (GB)

2

3

4

5

6

7

9

11

Configured Java Heap Max Size (GB)

0.5

1

1.5

2

2.5

3

4

5

Total CPU Cores

1

2

2

3

4

4

6

8

Disk Size (GB)* [can last for about three years]

28

70

130

220

330

460

610

760

Disk IOPS Write

550

620

700

1000

1400

1700

2000

3000

Disk IOPS Read

10

400

460

520

700

1000

1500

2000

Total Minimum IOPS

560

1020

1160

1520

2100

2700

3500

5000

Disk IOPS Write Burst**

600

680

800

1,120

1,560

1,900

2,300

3,400

Disk IOPS Read Burst**

3,000

5,000

9,000

13,000

17,000

21,000

25,000

29,000

Total Recommended IOPS (to support burst operations without degradation of performance)

3,600

5,680

9,800

14,120

18,560

22,900

27,300

32,400

*The listed disk size is a starting point only. Over time more disk space will be needed. Please see "Additional Database Storage."
**Burst IOPS refers to the total disk operations required when using disk-intensive functionality (e.g., running reports and loading Realtime wallboards).

Server Requirements for Windows

The following metrics and specifications assume the server is dedicated to hosting Chronicall and that no other resource-intensive software is running. Virus and security scanning software should be configured to not actively scan the Chronicall database, otherwise disk IOPS requirements will be higher than what is listed.

Baseline Server Requirements

System Type

Architecture

CPU Speed

Network Requirements

Windows* 7+ or Server 2008+

64-bit

2+ GHz

reliable, low-latency

*Must be a genuine copy of Windows and activated by Microsoft

Storing Required CDR Fields Only

Reporting Users

1-250

251-1000

1001-2000

2001-3000

3001-4000

4001-5000

5001-6000

6001-7000

System Specs

Physical Server RAM (GB)

3

4

5

6

7

8

10

12

Configured Java Heap Max Size (GB)

0.5

1

1.5

2

2.5

3

4

5

Total CPU Cores

1

2

2

4

4

6

8

10

Disk Size (GB)* [can last for about three years]

3.5

8.75

16.25

27.5

41.25

57.5

76.25

95

Disk IOPS Write

300

375

425

525

625

800

1050

1500

Disk IOPS Read

12.5

50

57.5

65

87.5

125

187.5

250

Total Minimum IOPS

312.5

425

482.5

590

712.5

925

1237.5

1750

Disk IOPS Write Burst**

325

413

475

588

700

900

1,175

1,675

Disk IOPS Read Burst**

500

750

1,250

1,750

2,250

2,750

3,250

3,750

Total Recommended IOPS (to support burst operations without degradation of performance)

825

1,163

1,725

2,338

2,950

3,650

4,425

5,425

*The listed disk size is a starting point only. Over time more disk space will be needed. Please see "Additional Database Storage."
**Burst IOPS refers to the total disk operations required when using disk-intensive functionality (e.g., running reports and loading Realtime wallboards).

Storing All CDR Fields

Reporting Users

1-250

251-1000

1001-2000

2001-3000

3001-4000

4001-5000

5001-6000

6001-7000

System Specs

Physical Server RAM (GB)

3

4

5

6

7

8

10

12

Configured Java Heap Max Size (GB)

0.5

1

1.5

2

2.5

3

4

5

Total CPU Cores

1

2

2

4

4

6

8

10

Disk Size (GB)* [can last for about three years]

28

70

130

220

330

460

610

760

Disk IOPS Write

2400

3000

3400

4200

5000

6400

8400

12000

Disk IOPS Read

100

400

460

520

700

1000

1500

2000

Total Minimum IOPS

2500

3400

3860

4720

5700

7400

9900

14000

Disk IOPS Write Burst**

2,600

3,300

3,800

4,700

5,600

7,200

9,400

13,400

Disk IOPS Read Burst**

4,000

6,000

10,000

14,000

18,000

22,000

26,000

30,000

Total Recommended IOPS (to support burst operations without degradation of performance)

6,600

9,300

13,800

18,700

23,600

29,200

35,400

43,400

*The listed disk size is a starting point only. Over time more disk space will be needed. Please see "Additional Database Storage."
**Burst IOPS refers to the total disk operations required when using disk-intensive functionality (e.g., running reports and loading Realtime wallboards).

Additional Database Storage

Required CDR Fields Only

Number of years to fill additional database storage (assumes six calls per hour, eight hours per working day)

Additional Database Storage

100 Users

500 Users

1,000 Users

2,000 Users

10 GB

10

2

1

0.5

100 GB

100

20

10

5

500 GB

500

100

50

25

1,000 GB

1,000

200

100

50

All CDR Fields

Number of years to fill additional database storage (assumes six calls per hour, eight hours per working day)

Additional Database Storage

100 Users

500 Users

1,000 Users

2,000 Users

80 GB

10

2

1

0.5

800 GB

100

20

10

5

4,000 GB

500

100

50

25

8,000 GB

1,000

200

100

50