Cisco Server Requirements

This provides information for all Cisco server requirements.

Format

Downloadable setup file


Listening Network Ports

80, 443, 8443, 9443 (SSL nginx proxy)


Database

BlueDB


Web Server

Apache Tomcat


User Interface

Web Interface and Chronicall Desktop Application


Server Requirements

  • Windows 10 or higher, Windows Server 2016 and higher, 32/64 bit Linux
  • 250 GB Hard Drive (Minimum)
  • 4 GB RAM (Minimum, see below for recommended RAM based on call volume.)
  • Quad Core CPU

RAM Requirements

  • Increase Memory by 2 GB for every 10,000 Calls a Day

Example: 10,000 Calls a Day = 6GB of RAM

  • 20,000 Calls a Day = 8GB of RAM
  • 30,000 Calls a Day = 10GB of RAM
  • 50,000 Calls a Day = 14GB of RAM

Cisco Call Manager

Release 7, 8, 9, 10, 11, 12, and 6k


Cisco Call Manager Connection

CDR


Unity Monitoring

Monitor Output


Virtual Machine Support

Yes


User Computer Requirements (Web Interface)

  • Any computer with a modern browser
  • 1280 x 720 or higher screen resolution

User Computer Requirements (ACR Desktop)

  • Windows 7+ (64 bit)
  • Mac OS X 10.7.3+ (Intel-based)

Server Requirements for Linux

The following metrics and specifications assume the server is dedicated to hosting Chronicall and that no other resource-intensive software is running. Virus and security scanning software should be configured to not actively scan the Chronicall database; otherwise disk IOPS requirements will be higher than what is listed.

Baseline Server Requirements

System TypeArchitectureCPU SpeedNetwork Requirements
Server Linux* (CentOS 7+ or Ubuntu 14+)64-bit2+ GHzreliable, low-latency

*Other Linux distributions may work, but Chronicall/ACR is only validated on CentOS and Ubuntu.

Storing Required CDR Fields Only

Reporting Users1-250251-10001001-20002001-30003001-40004001-50005001-60006001-7000
System Specs
Physical Server RAM (GB)234567911
Configured Java Heap Max Size (GB)0.511.522.5345
Total CPU Cores12234468
Disk Size (GB)** [can last for about three years]3.58.7516.2527.541.2557.576.2595
Disk IOPS Write68.7577.587.5125175212.5250375
Disk IOPS Read1.255057.56587.5125187.5250
Total Minimum IOPS70127.5145190262.5337.5437.5625
Disk IOPS Write Burst***7585100140195238288425
Disk IOPS Read Burst***3756251,1251,6252,1252,6253,1253,625
Total Recommended IOPS (to support burst operations without degradation of performance)4507101,2251,7652,3202,8633,4134,050

*The listed disk size is a starting point only. Over time more disk space will be needed. Please see "Additional Database Storage."
**Burst IOPS refers to the total disk operations required when using disk-intensive functionality (e.g., running reports and loading Realtime wallboards).

Storing All CDR Fields

Reporting Users1-250251-10001001-20002001-30003001-40004001-50005001-60006001-7000
System Specs
Physical Server RAM (GB)234567911
Configured Java Heap Max Size (GB)0.511.522.5345
Total CPU Cores12234468
Disk Size (GB)* [can last for about three years]2870130220330460610760
Disk IOPS Write55062070010001400170020003000
Disk IOPS Read10400460520700100015002000
Total Minimum IOPS5601020116015202100270035005000
Disk IOPS Write Burst**6006808001,1201,5601,9002,3003,400
Disk IOPS Read Burst**3,0005,0009,00013,00017,00021,00025,00029,000
Total Recommended IOPS (to support burst operations without degradation of performance)3,6005,6809,80014,12018,56022,90027,30032,400

*The listed disk size is a starting point only. Over time more disk space will be needed. Please see "Additional Database Storage."
**Burst IOPS refers to the total disk operations required when using disk-intensive functionality (e.g., running reports and loading Realtime wallboards).

Server Requirements for Windows

The following metrics and specifications assume the server is dedicated to hosting Chronicall and that no other resource-intensive software is running. Virus and security scanning software should be configured to not actively scan the Chronicall database, otherwise disk IOPS requirements will be higher than what is listed.

Baseline Server Requirements

System TypeArchitectureCPU SpeedNetwork Requirements
Windows* 7+ or Server 2008+64-bit2+ GHzreliable, low-latency

*Must be a genuine copy of Windows and activated by Microsoft

Storing Required CDR Fields Only

Reporting Users1-250251-10001001-20002001-30003001-40004001-50005001-60006001-7000
System Specs
Physical Server RAM (GB)3456781012
Configured Java Heap Max Size (GB)0.511.522.5345
Total CPU Cores122446810
Disk Size (GB)* [can last for about three years]3.58.7516.2527.541.2557.576.2595
Disk IOPS Write30037542552562580010501500
Disk IOPS Read12.55057.56587.5125187.5250
Total Minimum IOPS312.5425482.5590712.59251237.51750
Disk IOPS Write Burst**3254134755887009001,1751,675
Disk IOPS Read Burst**5007501,2501,7502,2502,7503,2503,750
Total Recommended IOPS (to support burst operations without degradation of performance)8251,1631,7252,3382,9503,6504,4255,425

*The listed disk size is a starting point only. Over time more disk space will be needed. Please see "Additional Database Storage."
**Burst IOPS refers to the total disk operations required when using disk-intensive functionality (e.g., running reports and loading Realtime wallboards).

Storing All CDR Fields

Reporting Users1-250251-10001001-20002001-30003001-40004001-50005001-60006001-7000
System Specs
Physical Server RAM (GB)3456781012
Configured Java Heap Max Size (GB)0.511.522.5345
Total CPU Cores122446810
Disk Size (GB)* [can last for about three years]2870130220330460610760
Disk IOPS Write240030003400420050006400840012000
Disk IOPS Read100400460520700100015002000
Total Minimum IOPS250034003860472057007400990014000
Disk IOPS Write Burst**2,6003,3003,8004,7005,6007,2009,40013,400
Disk IOPS Read Burst**4,0006,00010,00014,00018,00022,00026,00030,000
Total Recommended IOPS (to support burst operations without degradation of performance)6,6009,30013,80018,70023,60029,20035,40043,400

*The listed disk size is a starting point only. Over time more disk space will be needed. Please see "Additional Database Storage."
**Burst IOPS refers to the total disk operations required when using disk-intensive functionality (e.g., running reports and loading Realtime wallboards).

Additional Database Storage

Required CDR Fields Only

Number of years to fill additional database storage (assumes six calls per hour, eight hours per working day)

Additional Database Storage100 Users500 Users1,000 Users2,000 Users
10 GB 10210.5
100 GB 10020105
500 GB 5001005025
1,000 GB 1,00020010050

All CDR Fields

Number of years to fill additional database storage (assumes six calls per hour, eight hours per working day)

Additional Database Storage100 Users500 Users1,000 Users2,000 Users
80 GB 10210.5
800 GB 10020105
4,000 GB 5001005025
8,000 GB 1,00020010050