Overview

As soon as Chronicall is installed, it begins logging detailed information about every call that enters or leaves your phone network. Cradle to Grave is an intuitive and simple way to view this information. It shows you exactly what happened to any call on your system from beginning to end.

True Cradle to Grave reporting means that you can expand each and every call to view its ringing, talking, queue, hold, and transfer events, as well as each agent, hunt group, and external party involved at each step along the way. You can sort, search, filter, and rearrange the tabular data to fit your desired layout.