CDR Reports
This article provides a comprehensive list of all standard reports that are available to run in Avaya Communication Manager environments that are using only CDR.
911 Calls
Account Code Summary
Agent Call Summary
Agent Call Volume
Agent Calls
Agent Event Summary
Agent Inbound Summary
Agent Outbound Calls
Agent Outbound Summary
Agent Transfer Summary
Basic System Totals
Call Details (Basic)
Call Direction Summary
Calls by Account Code
Calls by Call Direction
Calls by External Party
Conference Calls
Emergency Calls
Excessive {Event Type} by Agent
External Number Summary
Outbound Call Summary
Outbound Calls by External Party
Trunk Usage By Time
Trunk Usage Summary
Updated over 4 years ago