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CM Reports

This article provides a comprehensive list of all Avaya Communication Manager specific reports.

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Group Summary by Station and Agent
Inbound Calls by VDN
Station and Agent Calls Report
Station and Agent Call Summary
Station and Agent Call Volume
Station and Agent Event Summary
Station and Agent Inbound Calls
Station and Agent Inbound Summary
Station and Agent Outbound Calls
Station and Agent Outbound Summary
Station and Agent Performance Summary
Station and Agent Realtime Feature Trace
Station and Agent Reason Code Trace
Station and Agent Summary by Group
Station and Agent Talking Summary
Station and Agent Time Card
Station and Agent Transfer Summary
System Inbound Call Performance
VDN Inbound Summary

Updated almost 3 years ago