Note: The current version displayed is for Chronicall release 4.0 and higher which strictly applies to the Avaya IP Office phone system. If you are on an earlier release of Chronicall (3.12 and earlier) or if you are on an Avaya Communication Manager, Cisco, or ShoreTel phone system, please select an earlier version at the top of the page.

Welcome to the Chronicall Documentation Library. On this site, we’ve compiled a few types of resources to help you with any questions you may have about our software.

Documentation

Browse by the different Chronicall modules below. Each module has multiple articles to help answer your questions.

Training

Join other Chronicall agents in a live webinar series taught by our own training specialists. We’ll review our different modules and show you all the features they provide for you and your company.

Get Help

When trouble arises, our Help Center has the answers to your problems. The growing library of troubleshooting and FAQ articles can get you back on track quickly.