Overview

This report contains multiple sections based on the call directions you choose. Each section lists the calls of a certain call direction and general information about them. Each section also contains summaries that show total or average stats among all of the calls in that section.

If there is a call you want to know more about, you can copy the Call ID in the left hand column, open Cradle to Grave for the same time period, and search for that Call ID. This will show you the specific events that took place during that call.

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