Inbound Caller ID Summary

The Inbound Caller ID Summary report is a summary report. This means that each matching caller ID will appear as a row in your report. This report allows you to report on calls involving specific *caller IDs in your call database.

The call statistics for inbound calls from that caller ID will be listed in the report columns. This report can provide you insight into the caller's experience by displaying call statistics for each selected caller ID.

*The Caller ID collected by Chronicall is based on simple, basic caller ID. If the caller's phone service provider provides Chronicall the information, it will be displayed. If the phone service provider does not provide caller ID, then it will not be presented within Chronicall.