Chronicall 4.4.3 Release

Changed

• Add a message to the notification bell when a queue is plugged
• Update Tomcat version to 9.0.54
• Published new Chronicall Desktop for Windows and Mac OS.

Added

• Add Active Directory support to Chronicall
• Add metric descriptions
• Add new database for Chronicall running on Cisco
• Add recordings to database merging
• Add Blue DB database merging

Fixed

• Fixed various agent state issues
• Fixed Busy Code issue
• Fixed various call pop issues
• Fixed various call routing issues
• Fixed dashboard stability
• Fixed new user licensing issue
• Fixed various realtime issues
• Fixed various recording issues
• Fixed report Issue
• Fixed various unhandled call flows
• Improved 3.12 to 4.0 migration stability
• Improved backup and recording export stability
• Improved chat
• Improved Salesforce integration
• Improved SSL proxy stability
• Improved supervisor view stability

Removed

• Removed legacy log4j 1.x