Chronicall 4.2.8 Release

Changed

• Use browser locale for localization
• Allow wallboard loop users to view agents/groups on leaderboard widget
• Enabled WebRTC single sign on
• Chinese characters to numeric representation to avoid hashing conflicts
• Multiple Result/Percent Result track calls by ID to remove duplicates for accurate summary values
• Hide and disable snooze button after maximum snoozes - Java
• Notification text for clarity

Added

• Russian language support
• Chinese language support
• Filter for groups/roles
• UAC for roles
• IGNORE_BUSY_CALLS setting
• Large buffer mode for RTP_BUFFER_MODE in VoiceSetting
• Added sipCall info to debug output
• Padding to custom column formulas (custom reports)
• Multimedia login with pbx group feature
• Diag option to log out all agents from their skills
• Log all agents out of all skills at 2:00 am with feature toggle
• Duplicate report option
• Custom reports filter option
• Codec support for .m4a, .mp4, .aac, and .ts audio files
• "Tag" to call pop
• Setting to display tag in CCAC call pop
• COPY_LOCAL_FOR_WAV_CONVERSION to help with remote storage pools

Fixed

• Null pointer for all access Cradle to Grave filter
• Null pointer issue that arises from cloning event too early
• Added LIBERAL_CD2_DROPPING FT for stuck call issue
• Cleanup for calls with two transfer events
• Improvements to cleaning ports in recording port manager
• Issues with saving scheduled reports
• Save multiple emails when scheduling reports in HTML
• Maintain scroll position after list refreshes
• Bug where Agent Realtime failed to load history
• No longer overflowing calls that are being offered to an agent
• Issue with Reason Codes