Chronicall 3.10.3 Release
about 6 years ago by Blake Beard
Changed
- Removed the Delete Recording button from Score
- Multimedia can now connect to Chronicall Server that is configured to use HTTPS/SSL
- Report Import now lists which reports were successfully imported, as well as any that failed to import properly
- Internal calls are now considered when calculating abandoned call counts
Added
- Multimedia reason codes to reason code property component
- Advanced Setting "Enable Manual Call Drop" to allow users to manually drop eternal calls & recordings
- Realtime Stats will now prompt users to save or discard changes when navigating away from a canvas with unsaved changes
- Support to allow tags to have additional data behind a carrot that will be ignored by multimedia character e.g. IPO sends the tag "sales^1234" and Multimedia will associate that to the skill with the "sales" tag
- Setting to always render the agent timeline for logged out agents
- Support for logging from IPO 11 websocket
- SFTP to recording library for receiving files from VM Pro for windows servers.
- "Log Aggregator Tool" to diag tools to help with the collection of logs
Fixed
- Chronicall Desktop "Relaunch Now" button
- Bug that caused duplicated wallboard widgets