Chonicall 4.4.7 Release
10 months ago by Kelly Jaques
Improved
- Location lookup has been refactored to be more accurate
- An "AUX" state in Supervisor View has been improved with better visibility
Fixed
- Windows installer fix
- Fresh setups tried to input proxy settings when they weren’t selected. They seem to select automatically, and as such it generates this error for customers not trying to use a Proxy.
- Port Mirror initialization fix
- This became an issue because we changed the VRTX Enabled to be false by default, and it also happened to disable Port Mirror initialization as well as VRTX initialization. Fixed, so that Port Mirror will always be available to start up if the settings are configured for it.
- Avaya CM logging fix
- Metric in HTML client fix
- Current Callback Count was incorrect for some users
- Default Ring Time fix
- Agent State fix
- Some agents stop receiving MM Skill calls
- Active Recording fix
- Some recordings were being cutoff mid recording
- Outbound call pop-up fix
- Some new agents were not being prompted to select an outbound skill for new calls
- IP Office logging fix
- A site was logging the hold portion of a call as a separate call
- Dashboard API fix
- Avaya CM recording fix
- Some recordings were blank
- Log output clean up
- Refactored diagnostic logs for improved diagnosing
- Active Domain fix
- One site could not support agent logins due to their domain in their credentials
- Various additional small bug fixes