---
agentTools:
  projectIndex: https://guide.ximasoftware.com/llms.txt
---

# Chronicall 4.2.9 Release

![270](https://files.readme.io/74f6b62-Blank_Image2.png "Blank Image2.png")

## Changed

* Updated Reports and Realtime Metrics: (E.g., Queue Callback is now separate from the "Outbound Call" metric, Agents vs. Users: Agents consist of extensions that have been assigned a Realtime License, while Users are extensions that are licensed for logging, meaning they have not been assigned a Realtime license.)
* Nginx updated to version 1.18
* Updated the formula functionality with the Chronicall WebUI
* Removed StatusData call counter
* Multimedia status reflects when a handset is unregistered
* Pop error message is sent if there is no communication over the MM server
* Loading agent icons in a separate thread
* Extend the 'implied transfer' logic to counter transfers to a queue
* Verification of user rights to download for 'Anonymous'
* Association of intersite calls on last chance
* Updated criteria names
* Pipe caller id to front end for both active media and media endpoints
* Handle internal call to a group that has unmonitored extension included

## Added

* New Standard Reports
* Various new report values
* Flags included as part of installers and updaters
* Report preview live data is displayed after row type is selected
* Limit to the number of simultaneous API calls that can be made to download recordings or reports
* Debug info for SimultaneousRequestMonitor
* DTMF tone tests
* Log filter for BlueDB iterator timing
* Improved handling of twinned receiving parties
* Improved recording retention handling of files already deleted on the hard disk
* Method for obtaining recording start time based on the end of the call
* Debug output to CDR rule evaluation process
* ENABLE\_TAG\_FINALIZER\_LOGIC and logic to add user name if extension is the receiving party
* Ability to allow 'search' to match a phone number with a dash
* Code to re-encrypt recordings from old serial key to a new serial key

## Fixed

* Realtime duration metrics issue
* Flipped toggle pin logic
* Indexing issue with summary values in custom reports
* Issue with emitting value when start and end are undefined
* Issue with column sorting
* Issue with report sorting
* Drop events always make it to Recording Port Manager
* Removed feature toggle USE\_MULTIMEDIA\_PROVIDED\_CALL\_ID
* Preview evaluated field no longer selectable by users
* Local completion service respects the setting LOCAL\_REPORTS\_THREAD\_COUNT
* NPE when call event data has no trunk information
* Contact Center Agent Reason Code Trace report will no longer display the reason code in the skill column
* NPE with prioritized recording association
* Issues with association logic for E1/T1
* Issue with sorting exception